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Rockwell Collins, a leading U.S. defense contractor, faced a
daunting task. The company needed to find a way to manage hundreds
of computer-based training (CBT) courses produced by a wide
variety of vendors. They wanted to launch, track, and manage all
the data from multiple sources efficiently. The company’s
learning and development organization created a three-year plan.
First, they would develop an online learning infrastructure —
called the Rockwell Learning Network — from which to deliver 30
percent of the corporate curriculum online. The plan called for 60
percent of the coursework to be online within four years, reducing
overall training costs by 40 percent in the process.
To achieve results on that scale, Rockwell turned to Jim
Everidge, President of Rapid Learning Deployment, a seasoned
training technology integrator. Everidge conducted an exhaustive
needs analysis involving the Rockwell team and its multiple
vendors.
The analysis showed that Pinnacle™, Learnframe’s learning
management system, could best fill the company’s requirements for
its new training system. Pinnacle is a comprehensive learning
management tool designed specifically to connect to vendors’
courseware without requiring costly changes either to itself or
the courseware. Pinnacle manages data from all training
courseware, including customized programs authored internally.
“The universal connectivity of Pinnacle and the simplicity it
presents to the end user are the key reasons Rockwell chose
Pinnacle over other applications,” said Everidge. “Providing
customers with solutions to multi-vendor compatibility issues is
increasingly critical as self-paced training becomes a dominant
delivery modality in the training world. Pinnacle offers the
easiest possible solution by providing a seamless integration of
the myriad of products on the market today,” he said.
Integration was a critical issue for Rockwell Collins. Rather
than work with one source to provide all the training programs
needed, Rockwell organized a team of vendors to work
collaboratively to provide the best possible solution for its
diverse needs. With Pinnacle managing training programs from all
the course developers, Rockwell has simplified the management of
online training. The company is also able to use its legacy
courseware along with new courses developed internally or
externally, saving significant time and money.
For users, Pinnacle offers one place to go to find the training
they need on the company intranet. This includes the management of
scheduling, registration, delivery, tracking and measurement —
whether instructor-led or another form of training — via the
Internet or LAN.
“As corporations expand their training libraries, they are
learning the critical importance of interconnectivity, a
capability that Pinnacle offers without requiring changes to the
courseware, application or administrator program,” said Gary
Tobian, COO of Learnframe. “Our ability to manage any courseware
and all aspects of training with the delivery method of choice is
why Pinnacle is at the heart of the Rockwell Collins training
technology program.”
“Before recommending Pinnacle, I reviewed all the major
training management tools available today,” Everidge added. “No
other tool simplifies the learning process as thoroughly and as
easily as Pinnacle.” |